Resolved

Cannot import Templates

7

Hello. Didn’t realise there was a support board!

We’re liking GL Pro and will likely upgrade to unlimited site license but have hit a bug. Posted on your Fb page but will post here as well.

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Have been trying GL Pro over past week or so and have hit an issue, seemingly the same as this one – https://www.facebook.com/groups/greenshiftwp/posts/1483952879710646/. Two sites, basic test ones, same host, only things installed are GL Theme and builder, export templates (also happens just with a single template), try to import XML file to second site, get hit with ‘Sorry, you are not allowed to access this page.’

Resultant URL ends with /wp-admin/admin.php?page=greenshift_import&design_import=1&_wpnonce=55bf75a453 – there’s always a nonce value in the URL.

Mat Cassen

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Responses

  1. Mat Cassen Avatar
    Mat Cassen
    Member

    https://kommodo.ai/recordings/suMXcBfWvQtiArQcNMqj?onlyRecording=1Wordpress 6.9.4 on source & destinationGreenlight Theme 2.1 on source & destinationGL Builder 3.1.9 on source & destinationBoth sites Single site, not MUAdmin on source & destination

    Tried to supply XML file but cannot see how to attach a file.

  2. Mat Cassen Avatar
    Mat Cassen
    Member

    Screen Recording

    WordPress 6.9.4 on source & destination

    Greenlight Theme 2.1 on source & destination

    GL Builder 3.1.9 on source & destination

    Both sites Single site, not Multi

    Admin on source & destination

  3. Try GL PRO 3.2 version please

  4. Mat Cassen Avatar
    Mat Cassen
    Member

    Please provide a link – from my dashboard the download link still gives 3.1.9

  5. Mat Cassen Avatar
    Mat Cassen
    Member

    Bump.

    If there is a version 3.2 could you please tell me how to download it, where it is?

    1. it can be cache. I think it should be available now

  6. Mat Cassen Avatar
    Mat Cassen
    Member

    Thanks – showed up as Update Available in Dash. Can confirm 3.2 fixed this issue.

    Changelog would be nice!!

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Mat Cassen
Mat Cassen